Business Mailing Address:  609 E. Olive Avenue, Turlock, CA  95382  

Business phone number:  Available upon request via e-mail. 

All orders are shipped USPS First-Class Mail !

Your entire order ships for only $4.75!

Priority Mail (US) can be requested for only $6.95!

International Orders start at $14.95 (first class)!

Overnight shipping and rush status starts at $34.95.  This is for packages under 6 ounces.  For packages over 6 ounces the overnight charge and rush processing fee start at $34.95.  Please inquire as to what the exact charge will be.  

All hair bow orders take between 1-10 days to process and ship, although typically our turn around time is just a few days.  We always do our best to provide you with very quick turn around times year round.  Our bows are each individually handcrafted just for you, not mass produced, so this can take a bit more time.  Larger orders and orders placed during the holiday seasons will probably  take a bit longer as well due to the high volume we receive. 

 Please email us if you need your order by a specific date --preferably leave us a message in the "Comments about your order" box at checkout.  Leaving your message in the "comments" box will ensure that your request will show up on your original order.   If you are using paypal instead of a credit card, please e-mail us with your comments instead of leaving them in the box.  They will not show up when using this method of payment.   

We are busy around each holiday (typically starting the month before) (Valentine's Day, Easter, Fourth of July, Halloween, Thanksgiving, and Christmas), so be sure to let us know if you need your order sooner than our average make/ship turnaround time. 

We take vacation various days in June and July and early to mid December - January 1 we close our store each year, so please plan accordingly.   Other vacation schedules may be posted on the front page of our site for notification.  Our shopping cart will periodically be disabled while we are away at trade shows, but you can still browse the site, and place your order in the shopping cart for purchase when we return.  That, too, will be announced on our front page. 

FREQUENTLY ASKED QUESTIONS 

How do you ship your items?

All of our items are shipped via USPS First-Class-Mail for $4.75. All merchandise is carefully wrapped in tissue secured with our PinkBowtique sticker to keep them in place, and shipped in a sturdy box using a poly mailer.  It's like getting a fun present!  Please note that our boxes are sturdy and are meant to protect the merchandise inside.  If you are giving the box with bows as a gift, we would suggest selecting Priority Mail, to insure that your packages are shipped in a sturdy Priority Mail box and will be perfect for presentation after shipping. 

What if I need my order quickly? 

 If you need your bows by a certain date, please let us know by leaving us a comment in the "comments about my order" box when you check out.  You also have the option of using our USPS  Priority Mail service (2-3 days delivery once shipped out) for $6.95, or Next Day Delivery  (2-day guarantee) starting at $34.95.  Your Express packages will be shipped within 24 hours of receiving the order during the business week.  When you choose either one of these options, your order is automatically moved ahead of others for quick processing and shipping without any additional fees.  Both of these options are also shipped in a sturdy USPS Priority or Express Mailing box upon request.  Otherwise we may use envelopes suited to the shipping type.  Note:  If you ask us to rush your order, please select the appropriate shipping option (i.e. Priority at a minimum).

Can I get my package insured?

Yes, we cannot be responsible for lost or stolen packages. Please contact us to insure your package for a small fee.   We pay extra to provide tracking on all of our packages.  We are able to see when a package has been delivered and how long it took to get to its destination (except international destinations which would require paying extra for Express shipping to track packages).  If your package has not arrived within a reasonable time, please contact your post office first to find out if your package is waiting for you there.  Virtually every "missing" package is safely awaiting pickup at your neighborhood post office.  Not every mail carrier will leave packages at the front door. 

How long will it take to get my order?

All of our bows are custom made as they are ordered.  We do not mass produce our hair bows.  We give attention and detail to every single bow we make.  Due to our unique product line, and high demand, we do not stock any hair bows.  We are quick - typically a few days- but during any holiday season it will probably take a bit longer.  We invite you to leave us a message in the comments box at checkout if you have a special time requirment.  We will pull your order and do our best to make sure it gets to you in time.  You are also welcome to e-mail us if you would like to know an estimate of our turn around time when your order is placed. 

All hair bow orders take between 1-10 days to make and ship out.

August through April is our busy season and orders can take a bit longer to process during this time of the yer.  If you have a deadline to receive your bows, simply let us know in the comments box when you check out.  We will do our very best to accomadate your request.  We typically have the fastest turn around times in our industry.  

Do you have gift wrapping? 

 Yes, we do have special gift boxes for gift giving, although we feel our regular packaging works just as perfectly because of the attention we take in providing pretty and upscale boxes with chiffon ribbons.  If you still would like a special wrap or gift box, please request this in the comments box upon checkout.  We will charge a minimum charge of $6.95 for this service.  You can be assured that all gift wrapping will be top quality and gorgeous!  Gift cards can be included on any of the packages we send out - gift wrapped or not - at no additional charge - just leave us a message in the comments box at checkout.  We recommend using the Priority Mail option to assure your package looks perfect for presenation after shipping. 

I need my order fast for a special event, do you offer rush orders?

Yes, we do offer rush orders. This is a premium paid service we offer for those emergency orders.

Premium rush orders will be shipped out Fast, within 1 business day (24 hours) or less from the time we receive your order.   You should select the USPS Express Mail shipping option and then leave us a comment in the box at checkout regarding your time requirement.  It may be necessry to use Federal Express overnight premium service to meet your deadline.  This would be an additional charge and we would require that it be paid before we will ship.  We do not make any profit on this premium service.  We charge you only what it costs us.  It can be very expensive. 

We are able to offer USPS International Priority Mail (7-10 days arrival time) and International Express Mail (3-5 days arrival time) at an additional cost over and above the first class rate.  We typically bill you whatever the exact charge is to us.  Overnight or 2 day arrivals are not available on International orders.  Only Express shipping provides tracking for international orders. 

Is it possible to use another shipping method?

Our main postage provider is the USPS.  If you have a special need to ship by another carrier (such as Fed Ex), we will accomodate you, however, you will be expected to pay for any premiums over and above our regular shipping rates.

Can we purchase your products if we are located in a different country?

Yes, we do take international orders. We charge a $14.95 fee for shipping internationally.  However, if you have a large order (over $75), we will ask you to cover your exact shipping costs prior to shipping.  We will let you know and will bill your account or send you a paypal invoice per your approval before we will ship your package.  We usually can reduce the international fee for first class shipping to Canada.  Please e-mail us if you would like us to do this. 

All international orders are shipped first class, the least expensive way for us, and can take approximately 2-4 weeks to arrive, depending on your location.  If you would like to request an upgrade to Priority Mail, or Express Mail, you will be charged any additional expense required to do so prior to shipping.    When you upgrade, you will only be billed our actual cost for the shipping.  When you request either Priority or Express mailing, you are agreeing to this fee increase. 

 Thank you for shopping at Pink Bowtique!

Please contact us and let us know if you have any other questions.

Refund Policy:   All sales are final*. Each and every bow or band is designed according to your specifications after you order. Please be careful in your selection of clips, colors choices and size preference. We will no longer will be accepting hair bows back because of wrong size or color selections.  Typically returns are not useable and must be thrown away.  The sizes are clearly stated while shopping this website.  Variations in size of up to 1/2" are normal for these custom, hand-made products.  If you are unsure of a color, we will be happy to send snippets of any color before you place your order.  If your baby has an unusually large or smaller head than average, please send us a head measurements so we can better serve you.  You may notate the measurement in the "comments" box upon checkout.    Returns we agree to resulting from your error must be in the original packaging and in the same condition. Sending them back in a padded envelope is not acceptable and they will be return to you unopened.  Your refund or exchange will be issued once we receive the item back in resaleable condition.  Please note that shipping charges are not refundable and the purchaser must pay shipping for returned items back to us, and those reshipped. If the return is due to our error no additional shipping charges are due. *We guarantee our products and service, and any error in processing  that we may make will be quickly and efficiently handled to your complete satisfaction.  If you ever have a question or comment about your products, we will happily address your issues.  Our goal is COMPLETE satisfaction, and we stand behind our products 100%!   You will love our Baby Hair Bows,  Exclusive Holiday Hair Bows, Girls Hair Bows, Baby Headbands, 4th of July Baby Hair Bows, Patriotic Baby Headbands, Memorial Day Hair Bows, Baseball Baby Headbands, and Baseball Baby Hairbows! Also available are headbands, ribbon baby headbands, marabou baby headbands, baby headbands, Baby Cotton Headbands, Ruffle  Hair Bows, Cheer Bow, Big Baby Headbands, Sheer  Bows,  Pagent Handmade Hair Bows, Custom Hair Bows, Baby Hair Clips,  Fancy Baby Bows Baby Bows & much more!